Monday, April 20, 2009

Resolving Conflict in Collaborative Projects by Scott Dillon


Conflict is expected, and NOT 100% avoidable in a Collaborative Projects. Conflicts can be easily handled and controlled if properly executed or appropriate steps of caution is exerted.

Ideas for Reducing Conflicts:

  • Address Business Matters
  • Take Action on Dissatisfaction
  • Ask Questions, if Clarification is Needed
  • Listen to Each Other Carefully
  • Establish Areas Your Stuck At
  • Oppose “Us vs. Them” Scenarios
  • Take a Break!
In today’s working environments it is crucial to incorporate various, effective and useful conflict resolution techniques. Resolving issues ranging within, externally or both are required to help a project grow.

Conflict Resolution Requires:
  • Focusing on Needs
  • Open Minded
  • Fairness/Equality
  • Use Facts

References
Eberhard, Christine. "Resolving Conflict ." CommuniQuest (2002) 1. Web.20 Apr 2009. http://mediate.com/communiquest/pg9.cfm.
Flickr, "Conflicts." Flickr 1. Web.20 Apr 2009.
http://www.flickr.com/photos/bengt_carlsson/2892212055/.
"ResolvingConflicts." ResolvingConflicts.com Web.20 Apr 2009.
http://www.resolvingconflict.com/images/resolving_v2.jpg.

3 comments:

  1. Great post, Scott! It's concise and offers some excellent tips. Yes, conflicts are unavoidable (except for our team:)), yet it is possible to turn any situation into positive experience and new knowledge! Great job!

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  2. Good post. I thought that the info you presented can be used in everyday life. It can help turn negative situations into a positive one.

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  3. Good posting Scott. Very concise and wraps up the team project nicely. Thank you for all of your hard work throughout the semester.

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